Propane Safety Tips

Keeping your family safe is Sharp Energy’s top priority. Be proactive and take time to review these safety tips with your family.

Sharp Energy sends out safety information throughout the year updating you through emails and social media. It is important that we are able to provide weather-related safety information to you and your family. For the most up to date whether alerts and emergency information, stay subscribed to our emails and follow us on social media.

If you have any questions or concerns, please contact your servicing office.

What if I Smell Gas?

An unpleasant odor has been added to propane to enable you to detect even the slightest leak. Propane smells like rotten eggs, a skunk’s spray or a dead animal. Propane manufacturers add the smell to help alert customers to propane leaks, which can create a safety hazard.

If you smell gas or suspect you have a gas leak, please take the safety steps from the Propane Education and Research Council (PERC) or install a propane gas detector in your home or business.

Watch Propane Safety Gas Leak Video »

Steps to Follow

No flames or sparks! Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.

Leave the area immediately! Get everyone out of the building and area where you suspect gas is leaking.

Shut off the gas. Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, turn it to the right.

Report the leak. From a neighbor’s home or other nearby building away from the gas leak, call Sharp Energy right away. If you can’t reach Sharp Energy, call 911 or your local fire department.

Do not return to the building or area until emergency responder, or qualified service technician determines that it is safe to do so.

Get your system checked. Before you attempt to use any of your propane appliances, a Sharp Energy service technician must check your entire system to ensure that it is leak-free.

Carbon Monoxide

Carbon monoxide is colorless, odorless and poisonous. Inadequate ventilation or a gas appliance malfunction can cause carbon monoxide buildup. You may have a buildup problem if the air in your home smells stale or stuffy, has high humidity or you find soot from your propane gas fireplace or furnace throughout your home.

If members of your household experience flu-like symptoms, loss of muscle control, headaches, dizziness, weakness, nausea or vomiting, exposure to carbon monoxide may be the cause of the illness. If you believe you have been overexposed to carbon monoxide, seek immediate medical attention.

To learn more, download the brochure.

Emergency Service is Always Available

If you smell gas and believe you have a gas leak, call us immediately or call 911. We provide 24-hour emergency service every day of the year.

Dover, DE – 302.678.2400
Georgetown, DE – 302.316-7000
Newark, DE – 302.273.7060
Jacksonville, FL – 904.661.7590
Easton, MD – 410.822.8261
Glen Burnie, MD – 443.856.4570
Pocomoke City, MD – 410.957.1501
Salisbury, MD – 410.749.4147
Ahoskie, NC – 252.332.3330
Dunn, NC – 910.892.8111
Greensboro, NC – 919.556.7650
Rich Square, NC – 252.539.2850
Shallotte, NC – 910.754.8131
Wake Forest, NC – 919.556.7650
Wallace, NC – 910.285.2471
Wilmington, NC – 570.646.5626
Orefield, PA – 610.530.1535
Pocono Lake, PA – 570.646.5626
Belle Haven, VA – 757.442.4328
Mattaponi, VA – 804.294.7001

Consumer Safety Weather Tips

Our top priority is our customers, employees and the communities. Sharp Energy would like to provide you with safety weather tips before, during and after severe weather.

To learn more, download our brochures, provided by the Propane Education and Research Council or visit:

Before You Dig

Know what’s below. Call 811 before you dig.

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