Propane Safety Tips
Keeping customers, families and communities safe is a top priority at Sharp Energy. Review these essential propane safety steps and share them with everyone in your household.
What to Do if You Smell Propane
Propane has a distinct odor often compared with rotten eggs, a skunk or a dead animal. If you smell propane or suspect a leak, act immediately:
- Avoid flames and sparks. Do not smoke or operate switches, appliances, phones or other devices in the affected area.
- Leave the building or area immediately and move everyone to a safe location.
- If it is safe and you know how, close the main supply valve on an individual propane storage tank. Do not remain in a dangerous area to do this.
- From a safe location, call Sharp Energy at 888.742.7740. If you cannot reach Sharp Energy, call 911 or your local fire department.
- Do not return until emergency responders or a qualified service technician says it is safe.
- Do not attempt to restore propane service yourself. Have the system inspected before appliances are used again.
Propane Gas Detectors
A propane gas detector can provide an additional layer of protection, but it does not replace your sense of smell or emergency leak-response steps. Never ignore a propane odor because a detector has not sounded.
Carbon Monoxide
Carbon monoxide is colorless, odorless and poisonous. Inadequate ventilation or a gas appliance malfunction can cause carbon monoxide buildup. You may have a buildup problem if the air in your home smells stale or stuffy, hasCarbon monoxide (CO) is a colorless, odorless gas that can be dangerous or deadly. Have fuel-burning appliances installed and maintained by qualified professionals and install CO detectors in accordance with manufacturer guidance and applicable codes.
If you suspect carbon monoxide exposure or anyone experiences symptoms such as headache, dizziness, weakness, nausea or confusion, move to fresh air and seek emergency medical help.
24/7 Emergency Service
If you smell propane or believe you have a leak, leave the area and call Sharp Energy at 888.742.7740 from a safe location. Emergency assistance is available 24 hours a day, 7 days a week.
Dover, DE – 302.678.2400
Georgetown, DE – 302.316-7000
Newark, DE – 302.273.7060
Jacksonville, FL – 904.661.7590
DeBary, FL – 386.668.3201
Hernando, FL – 352.447.2790
Jacksonville, FL – 904.661.7590
Lantana, FL – 561.838.1814
Okeechobee, FL – 863.763.2115
Winter Haven, FL – 352.447.2790
Easton, MD – 410.822.8261
Pocomoke City, MD – 410.957.1501
Salisbury, MD – 410.749.4147
Ahoskie, NC – 252.332.3330
Dunn, NC – 910.892.8111
Greensboro, NC – 919.556.7650
Rich Square, NC – 252.539.2850
Shallotte, NC – 910.754.8131
Wake Forest, NC – 919.556.7650
Wallace, NC – 910.285.2471
Wilmington, NC – 570.646.5626
Orefield, PA – 610.530.1535
Pocono Lake, PA – 570.646.5626
Belle Haven, VA – 757.442.4328
Mattaponi, VA – 804.294.7001
Severe Weather Safety
Propane systems can be affected by hurricanes, floods, thunderstorms, extreme heat, power outages, winter storms and other severe weather. Review the resources most relevant to your area before severe weather arrives.
Florida / Southern
Additional Sharp Service-Area Resources
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